Check out some of our frequently asked questions below.
Can't find an answer you're looking for?
Get in touch with us and we can help!
Our minimum is 25 pieces per design and location.
Yes, but you can only mix items that are made of the same fabric and are from the same brand/company. For example, you can mix Independent SS4500 hoodies and Independent SS3000 crewnecks to meet the 25 minimum as they are made of the same fabric and are from the same company. You can also mix different colour sweaters as long as all of them have the same print colour.
You can change the colour of the design but we charge a $20 screen cleaning fee for every colour change.
We don't have any set up charges. We provide customers with an all inclusive price with no additional hidden fees or set up charges. We do our best to optimize your artwork in order to make prints more affordable.
Yes, we can make any pantone colour (Solid Coated)
Yes, but screen printing is a complex process involving a variety of different steps and sometimes mistakes happen. If we provide the garments, we can always replace the garment immediately and re-print. However, if you bring your own garments, we are not responsible for replacements in the event that a mistake is made. However, we do our best to take extra caution when printing and try our best to avoid any mistakes.
Send your artwork to us at firstname.lastname@example.org and let us know in detail what you're looking to get done. Once we provide you with a quote on your project and you're ready to order, invoices must be paid in full before we start working on your project. We'll provide you with an artwork proof for your approval before we start printing or we'll make any changes to the art if necessary.
We don't offer any rush services at the moment, orders are placed in que as they come in and will be printed in that order. If you need a certain project done urgently, please contact us and we'll see what we can do to squeeze it in, but it can't be guaranteed.
We ship all over the world.
We don't offer refunds as we only do custom orders. However, if a mistake is made on our end or an item is missing, we will either re-print or issue a refund on that particular item.
If you have any further questions, please don't hesitate to reach out to us!
Questions? Don’t hesitate to reach out to us and we’ll be more than happy to help!CONTACT US